Our privacy policy.

Important information for your use of our website.

1. Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, such as:

• Web browser type
• IP address
• Time zone
• Cookies installed on your device
• Pages viewed, referral websites or search terms
• Interaction behavior on the Site

We collect this information through:

• Cookies – small data files stored on your device
• Log files – files that record actions on the Site
• Web beacons, pixels, and tags – technologies used to understand browsing behavior

Purchase & Contact Information

When you make a payment or fill out a form, we may collect:

• Name
• Billing address
• Payment details (e.g., credit card information)
• Phone number
• Email address

SMS Opt-In Information

If you opt in to receive SMS communications, we may collect and store your mobile phone number, your consent, and any related SMS interactions.

2. How We Use Your Information

We use your information to:

• Communicate with you
• Process transactions and service requests
• Improve the Site’s functionality and user experience
• Send important updates, appointment reminders, or service follow-ups via SMS (if opted in)

3. SMS Terms and Conditions

By providing your mobile number and opting in to receive text messages, you consent to receive SMS communications from Broadway Insurance. These messages may include:

• Appointment reminders
• Policy updates or service-related notifications
• Service follow-ups

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP or contact us at hello@broadwayinsurance.agency.

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories outlined in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We may share Personal Information with trusted third parties for the following purposes:

• To analyze website usage (e.g., Google Analytics)
• To comply with legal obligations
• To enforce our terms or protect our rights

You may read more about how Google uses your information at:
https://policies.google.com

To opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout

We do not share SMS opt-in data or consent information with any third parties, ever.

5. Behavioral Advertising and Marketing

We may use your Personal Information to deliver personalized ads through platforms such as:

• Facebook: https://www.facebook.com/ads/preferences/
• Google: https://adssettings.google.com/
• LinkedIn: https://www.linkedin.com/psettings/advertising
• Bing: https://choice.microsoft.com/

You can also opt out of interest-based advertising via the Digital Advertising Alliance:

http://optout.aboutads.info/

6. Do Not Track

Our website does not respond to Do Not Track signals.

7. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Specific retention periods may vary based on the type of data collected.

8. Your California Privacy Rights (CCPA/CPRA Compliance)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• The right to know what personal information we collect, use, disclose, or sell
• The right to request the deletion of your personal information
• The right to opt out of the sale or sharing of your personal information
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, you may submit a request to us by:

📧 Emailing us at
📞 Calling us at 213-221-1247

We do not sell or share your personal information for monetary or other valuable consideration.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy, or if you’d like to make a request regarding your personal information, please contact us:

📧 Email: hello@broadwayinsurance.agency
📍Mailing Address: 557 W. 23rd Street, Los Angeles, CA 90007

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